Returns & Exchanges
At Teddy Baldassarre, we want you to be completely satisfied with your purchase. If you are not entirely happy with your selection, you can return or exchange any unworn, brand-new timepiece within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the return or exchange process.
Print Your Label
Once approved, download and print the prepaid insured shipping label provided to ensure your luxury item is protected during transit.
Secure the Package
Place the watch in its original manufacturer packaging with all certificates, manuals, and protective films intact before sealing it in a shipping box.
Drop Off and Track
Hand your package to the designated carrier and keep your receipt; our team will inspect the item and process your refund within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing